Terms & Conditions

Event Catering at the Art Gallery of New South Wales is conducted under the rules & conditions set out in this statement of terms and conditions & in the Event Agreement. The payment by any person of any Event Catering fees or charges for such facilities shall be deemed to be an acknowledgement & acceptance by such person of the terms and conditions contained herein.

EVENT CANCELLATION
CHISWICK at the Gallery must be notified of all cancellations in writing.

If the Event is cancelled more than 90 days prior to the Event Date, 50% of the deposit will be refunded to the Client.

If the Event is cancelled 90 days or less prior to the Event Date, the Client will forfeit the deposit.

If cancellation occurs less than 10 working days prior to the Event Date, the Cancellation fee payable by the Client is the price of the Event.    

Where circumstances beyond CHISWICK at the Gallery control, prevent CHISWICK at the Gallery from fulfilling any obligations under this contract, CHISWICK at the Gallery will be released from this contract without penalty.

DEPOSIT, PAYMENT & CONFIRMATION
A deposit equal to 50% of the price confirmed in the Event Agreement is payable within 7 days of execution of the Event Agreement.

Should signed Terms and Conditions and 50% deposit not be received within this time period, CHISWICK at the Gallery reserves the right to cancel all reservations held on the Client’s behalf.

Prepayment of the balance of the price of the Event is payable 7 days prior to the Event date.

If the balance of the total price of the Event is not paid 7 days prior to the Event date, the Client may be deemed by the Caterer to have cancelled the Event at that time.

Any variations in beverage consumption, any increase in confirmed numbers, extension of the Event time & any other agreed additional costs incurred will be documented in written variations to contract and are payable the following business day after the event by credit card.

Personal cheques are not accepted within 7 days prior to the event

Any payments made using a credit card will incur a 1% surcharge 

CONFIRMATION OF THE NUMBER OF GUESTS
Final confirmation of guest numbers is to be made by the Client 7 days prior to the Event Date. CHISWICK at the Gallery is unable to revise an invoice for decreased number of guests post confirmation.  An additional invoice will be raised should the guest numbers increase post final invoice.

If confirmation of guest numbers is not made by the Client 7 days or more prior to the Event Date, the Minimum Spend stipulated in the Event Agreement will be invoiced. 

In the event of an increase in guest numbers notified by the Client 7 days or less prior to the Event Date, additional guests will be catered for at the per guest cost determined in the Event Agreement and may be subject to additional charges. No catering changes are to be made 48 hours prior to the Event.

DIETARY REQUIREMENTS
CHISWICK at the Gallery will cater for all dietary requirements with prior consultation with your event planner. Should you require a specific menu designed to cater for your dietary requirements surcharges may apply. Where more than 10% of the guests require special menus an additional fee may apply depending on your specific requirements.

ADDITIONAL BEVERAGES
The Client agrees that the person nominated as signatory on the Event Agreement may on the Event Date authorise CHISWICK at the Gallery to supply beverages in addition to those specified in the Event Agreement & agrees to pay the charge levied by CHISWICK at the Gallery in respect of any additional beverages upon receipt of invoice. The Client agrees that beverages will be charged according to CHISWICK at the Gallery records of consumption, or at the agreed amount in the case of a beverage package option being confirmed by the Client.

EXCLUSIVE PROVISION OF CATERING SERVICES 
The Client is to contract exclusively with CHISWICK at the Gallery for the provision of all Catering Services utilised in and ancillary to the Event on site, including food, beverage, kitchen and service staff, furniture, tableware, crockery and glassware except where written consent of CHISWICK at the Gallery is obtained by the Client.

DELIVERY & COLLECTION OF GOODS
CHISWICK at the Gallery will only accept delivery of goods two working days prior to an Event & all goods must be collected within two days of the conclusion of an Event. All deliveries must be clearly marked with the name of the function or Event.

All deliveries & collections will be made via Art Gallery of New South Wales loading dock & between 08:00 & 17:00 hours, Monday to Friday, excluding public holidays, unless otherwise confirmed with Chiswick event planners

CHISWICK at the Gallery and Art Gallery of New South Wales will take all reasonable care but accept no responsibility for items delivered or left for collection.

RESPONSIBILITY FOR DAMAGE
Neither CHISWICK at the Gallery nor CHISWICK at the Gallery employee shall be liable for any loss or damage sustained by the Client, the Client’s guests, or by any person, firm or corporation supplying the Client, except where due to CHISWICK at the Gallery negligence.

EMERGENCIES & INDUSTRIAL ACTION
The Client shall follow Art Gallery of New South Wales directions during an emergency.  
CHISWICK at the Gallery may cancel this agreement under the direction of Art Gallery of New South Wales at any time if there is an emergency or threat of danger to any person or of damage to property (or as a result of such damage or danger).

Similarly, this agreement may be cancelled at any time if the use of Art Gallery of New South Wales is prohibited or hindered by any industrial action. Deposits paid by the Client will be refunded or such proportion as is appropriate.

DISORDERLY CONDUCT
CHISWICK at the Gallery will not permit or suffer any riotous, disorderly, offensive or improper conduct in any of the Event areas inside or adjacent to Art Gallery of New South Wales or within its confines. Any person believed to be under the influence of alcohol or involved in any riotous, disorderly, offensive or improper conduct will be escorted off the premises & the Art Gallery of New South Wales precinct by a member of the security personnel.

CHISWICK at the Gallery has a Responsible Service of Alcohol Policy. It is illegal to serve alcoholic beverage to any person in a state of intoxication & as such CHISWICK at the Gallery reserves the right to refuse service to any such persons &/or request their departure from the premises. It is illegal to serve alcoholic beverage to any person under eighteen years of age & CHISWICK at the Gallery reserves the right to request suitable identification to this end.